We are LabTech London Limited. We are company which combines real estate assets with digital technology.
We are based in England. Our company number is 09229268 and our registered office is at 54-56 Camden Lock Place, London, United Kingdom, NW1 8AF. We are registered with the Information Commissioner’s Office with registration number ZA087285
All references in this Privacy Notice to “LabTech“, “our“, “us” or “we” refer to LabTech London Limited, or our group companies and suppliers which provide services to us, as appropriate. All references in this notice to our “Website” are to the website www.labsgroup.com.
We value your privacy and want to be transparent with you in the way that we collect and use your personal information.
Visitors to our Website and people who contact us with enquiries.
Collection of your personal information and how we use it
Our legal basis for using your personal information
How and why we share your personal information
How long we store your personal information
Where we may transfer your personal information
How we keep your personal information secure
Social media and links to other websites
Changes to this privacy notice and
Further questions or how to make a complaint.
When you visit our Site, we may automatically collect some basic information about you and your visit to our Site, including your internet service provider’s domain name and which pages you access on the Site, and when.
We may use this information to analyse how our Site is used and to help guide improvements to our Site to ensure that content is presented in the most effective manner for our users. We do not collect any personal information, unless you specifically provided this to us.
If you register for our email alert service, the information you may give us may include your full name and email address.
We will use this information to provide you with the services you have requested. We may also provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about. By registering for our email alert service, you consent to this use of your name and email address. You may choose not to receive future promotional, advertising, or other Site-related emails from us by selecting the unsubscribe link at the bottom of each email that we send, or you may send us an email to [email protected].
We will collect, use and store the personal information listed above for the following reasons:
Whatever our relationship with you is, we may also collect, use and store your personal information for the following additional reasons:
We consider that the legal bases for using your personal information as set out in this Privacy Notice are as follows:
If we rely on your consent for us to use your personal information you may withdraw your consent at any time by contacting us at [email protected].
Where none of the above apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others. Our legitimate interests are to:
We may share your personal information with our group companies where it is in our legitimate interests to do so for internal administrative purposes (for example, ensuring consistent and coherent delivery of our Services to our customers, corporate strategy, compliance, auditing and monitoring, research and development and quality assurance).
We will share personal information with the following third parties or categories of third parties:
Any third parties with whom we share your personal information are limited by law in their ability to use your personal information for any purpose other than to provide services for us. In addition, we take steps to ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this privacy notice and applicable laws.
We will also disclose your personal information to third parties where it is in our legitimate interests to do so to run, grow and develop our business, such as:
Except as expressly set out above, we will never share, sell or rent any of your personal information to any third party without notifying you and, where necessary, obtaining your consent.
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. We only hold personal information for marketing purposes for 10 months after the latter of the date we acquired it or our last communication with you. Aside from this, the length of time for which we retain personal information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please contact us via email at [email protected] at any time. You have the following rights:
Right of access. You have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information; confirmation whether your personal information is being used by us; details about how and why it is being used; and details of what safeguards are in place if we transfer your information outside of the European Economic Area (“EEA“).
Right to update your information. You have a right to request an update to any of your personal information which is out of date or incorrect.
Right to delete your information. You have a right to ask us to delete any personal information which we are holding about you in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us. We will pass your request on to other recipients of your personal information unless that is impossible or involves disproportionate effort.
Right to restrict use of your information: You have a right to ask us to restrict the way that we process your personal information in certain specific circumstances. We will pass your request on to other recipients of your personal information unless that is impossible or involves disproportionate effort. You can ask us who the recipients are.
Right to stop marketing: You have a right to ask us to stop using your personal information for direct-marketing purposes. If you exercise this right, we will stop using your personal information for this purpose.
Right to data portability: You have a right to ask us to provide your personal information to a third- party provider of services. This right only applies where we use your personal information on the basis of your consent or performance of a contract and where our use of your information is carried out by automated means.
Right to object. You have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person’s legitimate interest.
We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period allowed by applicable law). It may be necessary to ask you to verify your identity.
Certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.
If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.
We will collect and use your personal information for undertaking marketing by email. We will always obtain your consent to direct marketing communications where we are required to do so by law (for example, if you have provided a personal email address to us) and if we intend to disclose your personal information to any third party for such marketing.
We will send you certain marketing communications (including electronic marketing communications to existing customers), which may include content offers, surveys event details, where it is in our legitimate interests to do so for marketing and business development purposes.
If you wish to stop receiving marketing communications, you can do this by clicking the “unsubscribe” link at the bottom of any email from us, or by contacting us by email at [email protected]
Your personal information may be used, stored and/or accessed by staff operating outside of the European Economic Area (EEA) working for us, other members of our group or suppliers. If we provide any personal information about you to any such non-EEA members of our group or suppliers, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this privacy notice. These measures may include:
Further details on the steps we take to protect your personal information in these cases is available from us on request by contacting us by email at [email protected] at any time.
LabTech is committed to protecting your personal information from loss, theft and misuse. We take all reasonable precautions to safeguard the confidentiality of your personal information, including through use of appropriate organizational and technical measures.
In the course of provision of your personal information to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, the transmission of information between you and us over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information while it is transmitted in this way and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorized access to it.
Where we have given you (or where you have chosen) a password which enables you to access our app, you are responsible for keeping this password confidential. We require you not to share a password with anyone.
We may update our privacy notice from time to time. Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by post or email. Please check back frequently to see any updates or changes to our privacy notice.
If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact [email protected] or write to us at Legal Department, Labtech London Limited, 54-56 Camden Lock Place, London, NW1 8AF. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.
You also have the right to make a complaint to the Information Commissioner’s Office. The ICO’s website can be seen at www.ico.org.uk.
This Privacy Notice was last updated on 30th May 2019.